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androidtroubleshooting [2014/08/01 20:35]
fappels add server connect error
androidtroubleshooting [2014/08/26 11:30] (current)
fappels
Line 3: Line 3:
 ===== Network connection ===== ===== Network connection =====
 {{ :​screenshot_2013-11-13-10-56-51.png?​nolink&​240|No network detected}} {{ :​screenshot_2013-11-13-10-56-51.png?​nolink&​240|No network detected}}
-No network connection enabled on your device or your is outside network range. Mobilid will try to reconnect in background, when connection is available again, you can continue.+No network connection enabled on your device or your device ​is outside ​the network range. Mobilid will try to reconnect in background, when connection is available again, you can continue.
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 ===== Server connection ===== ===== Server connection =====
 ==== Server error ===== ==== Server error =====
 {{ :​screenshot_2013-11-12-14-37-34.png?​nolink&​240|Server error}} {{ :​screenshot_2013-11-12-14-37-34.png?​nolink&​240|Server error}}
-Server offline ​or server session expired or an error occured on the server. ​Mobilid will try to reconnect. If still connect error, check server and network. Please contact [[mailto:​info@z-application.com?​subject=Please%20support%20my%20device|info@z-application.com]] if you can't resolve the error.+Server ​is offlineserver session ​is expired or an error occured on the server. ​Go to main settings and return to the main screen, the session will be restarted. If the connect error persists, check server and network. Please contact [[mailto:​info@z-application.com?​subject=Please%20support%20my%20device|info@z-application.com]] if you can't resolve the error.
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 ==== Server connect error ==== ==== Server connect error ====
 {{ :​screenshot_2014-08-01-20-07-55.png?​nolink&​240|Server connect error}} {{ :​screenshot_2014-08-01-20-07-55.png?​nolink&​240|Server connect error}}
-Mobilid could not find the server during settings configuration,​ check the same URL used in your desktop environment or mobile browser.+Mobilid could not find the server during settings configuration,​ check the used URL in your desktop environment or mobile browser.
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 ===== Server permissions ===== ===== Server permissions =====
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 Permission problem, ask server administrator to adapt permissions or assign another system user.  Permission problem, ask server administrator to adapt permissions or assign another system user. 
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 +===== Server Software error ===== 
 +{{ :​jsonerror.png?​nolink&​240|Server Software error}} 
 +There is a software error on the server, check changes in Dolibarr or Connector installation. Revert to previous version if necessary. Restart Mobilid to connect to repaired server or other server. 
 +Please contact [[mailto:​info@z-application.com?​subject=Please%20support%20my%20device|info@z-application.com]] if you can't resolve the error. 
 +----
  
androidtroubleshooting.1406918140.txt.gz · Last modified: 2014/08/01 20:35 by fappels