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androidtroubleshooting [2014/08/01 17:44]
fappels created
androidtroubleshooting [2014/08/26 11:30] (current)
fappels
Line 1: Line 1:
 ====== TroubleShooting ====== ====== TroubleShooting ======
 +----
 ===== Network connection ===== ===== Network connection =====
 {{ :​screenshot_2013-11-13-10-56-51.png?​nolink&​240|No network detected}} {{ :​screenshot_2013-11-13-10-56-51.png?​nolink&​240|No network detected}}
-No network connection enabled on your device or your is outside network range. Mobilid will try to reconnect in background, when connection is available again, you can continue.+No network connection enabled on your device or your device ​is outside ​the network range. Mobilid will try to reconnect in background, when connection is available again, you can continue. 
 +----
 ===== Server connection ===== ===== Server connection =====
 +==== Server error =====
 {{ :​screenshot_2013-11-12-14-37-34.png?​nolink&​240|Server error}} {{ :​screenshot_2013-11-12-14-37-34.png?​nolink&​240|Server error}}
-Server offline ​or server session expired. ​Mobilid will try to reconnect. If still connect error, check server and network.+Server ​is offlineserver session ​is expired ​or an error occured on the serverGo to main settings and return to the main screen, the session will be restarted. If the connect error persists, check server and network. ​Please contact [[mailto:​info@z-application.com?​subject=Please%20support%20my%20device|info@z-application.com]] if you can't resolve the error. 
 +---- 
 +==== Server connect error ==== 
 +{{ :​screenshot_2014-08-01-20-07-55.png?​nolink&​240|Server connect error}} 
 +Mobilid could not find the server during settings configuration,​ check the used URL in your desktop environment or mobile browser. 
 +----
 ===== Server permissions ===== ===== Server permissions =====
 {{ :​screenshot_2013-11-12-15-11-52.png?​nolink&​240|Server permission}} {{ :​screenshot_2013-11-12-15-11-52.png?​nolink&​240|Server permission}}
 Permission problem, ask server administrator to adapt permissions or assign another system user.  Permission problem, ask server administrator to adapt permissions or assign another system user. 
 +----
 +===== Server Software error =====
 +{{ :​jsonerror.png?​nolink&​240|Server Software error}}
 +There is a software error on the server, check changes in Dolibarr or Connector installation. Revert to previous version if necessary. Restart Mobilid to connect to repaired server or other server.
 +Please contact [[mailto:​info@z-application.com?​subject=Please%20support%20my%20device|info@z-application.com]] if you can't resolve the error.
 +----
  
androidtroubleshooting.1406907890.txt.gz · Last modified: 2014/08/01 17:44 by fappels