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androidtroubleshooting

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androidtroubleshooting [2014/08/01 17:44] – created fappelsandroidtroubleshooting [2014/08/26 11:29] – [Server Software error] added fappels
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 ====== TroubleShooting ====== ====== TroubleShooting ======
 +----
 ===== Network connection ===== ===== Network connection =====
 {{ :screenshot_2013-11-13-10-56-51.png?nolink&240|No network detected}} {{ :screenshot_2013-11-13-10-56-51.png?nolink&240|No network detected}}
-No network connection enabled on your device or your is outside network range. Mobilid will try to reconnect in background, when connection is available again, you can continue.+No network connection enabled on your device or your device is outside the network range. Mobilid will try to reconnect in background, when connection is available again, you can continue. 
 +----
 ===== Server connection ===== ===== Server connection =====
 +==== Server error =====
 {{ :screenshot_2013-11-12-14-37-34.png?nolink&240|Server error}} {{ :screenshot_2013-11-12-14-37-34.png?nolink&240|Server error}}
-Server offline or server session expired. Mobilid will try to reconnect. If still connect error, check server and network.+Server is offlineserver session is expired or an error occured on the serverGo to main settings and return to the main screen, the session will be restarted. If the connect error persists, check server and network. Please contact [[mailto:info@z-application.com?subject=Please%20support%20my%20device|info@z-application.com]] if you can't resolve the error. 
 +---- 
 +==== Server connect error ==== 
 +{{ :screenshot_2014-08-01-20-07-55.png?nolink&240|Server connect error}} 
 +Mobilid could not find the server during settings configuration, check the used URL in your desktop environment or mobile browser. 
 +----
 ===== Server permissions ===== ===== Server permissions =====
 {{ :screenshot_2013-11-12-15-11-52.png?nolink&240|Server permission}} {{ :screenshot_2013-11-12-15-11-52.png?nolink&240|Server permission}}
 Permission problem, ask server administrator to adapt permissions or assign another system user.  Permission problem, ask server administrator to adapt permissions or assign another system user. 
 +----
 +===== Server Software error =====
 +{{ :jsonerror.png?nolink&240|Server Software error}}
 +There is a software error on the server, check changes in Dolibarr or Connector installation. Revert to previous version if necessary. Restart Mobilid to connect to repaired server or other server.
 +----
  
androidtroubleshooting.txt · Last modified: 2014/08/26 11:30 by fappels