Differences

This shows you the differences between two versions of the page.

--- androidtroubleshooting [2014/08/01 17:44] – created fappels
+++ androidtroubleshooting [2014/08/02 09:36] – typo fappels
@@ Line 1: / Line 1: @@
 ====== TroubleShooting ======
+----
 ===== Network connection =====
 {{ :screenshot_2013-11-13-10-56-51.png?nolink&240|No network detected}}
-No network connection enabled on your device or your is outside network range. Mobilid will try to reconnect in background, when connection is available again, you can continue.
+No network connection enabled on your device or your device is outside the network range. Mobilid will try to reconnect in background, when connection is available again, you can continue.
+----
 ===== Server connection =====
+==== Server error =====
 {{ :screenshot_2013-11-12-14-37-34.png?nolink&240|Server error}}
-Server offline or server session expired. Mobilid will try to reconnect. If still connect error, check server and network.
+Server is offline, server session is expired or an error occured on the server. Mobilid will try to reconnect. If the connect error persists, check server and network. Please contact [[mailto:info@z-application.com?subject=Please%20support%20my%20device|info@z-application.com]] if you can't resolve the error.
+----
+==== Server connect error ====
+{{ :screenshot_2014-08-01-20-07-55.png?nolink&240|Server connect error}}
+Mobilid could not find the server during settings configuration, check the used URL in your desktop environment or mobile browser.
+----
 ===== Server permissions =====
 {{ :screenshot_2013-11-12-15-11-52.png?nolink&240|Server permission}}
 Permission problem, ask server administrator to adapt permissions or assign another system user.
+----